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Return to shopPrivacy Policy
We care about your privacy. This policy explains what we collect, how we use it, and your rights as an Alongpaw customer.
📝 Information We Collect
1. Account Registration
To create and manage your account:
Name
Email address
Phone number
Password
If you log in using Google or Facebook → we may receive basic public info (with your permission).
2. Orders & Transactions
To process orders and provide support:
Shipping address
Product & order details
Payment information (processed via secure third‑party gateways)
Order history
3. Browsing Behavior & Cookies
We use cookies to make our site work better for you.
Types of cookies we use:
Essential: Keep you logged in, remember your cart, support site functions
Analytics: Help us understand traffic & improve the site (enabled only if you agree)
Third‑Party: Enable social sharing & personalized ads (optional; you can turn them off)
👉 You can manage cookies anytime in your browser settings.
✅ Your Rights
1. Right to Know
See what data we collect & how it’s used.
→ Access via your account settings or contact us anytime.
2. Right to Control
Manage cookie preferences
Choose if you want promotional emails
Unsubscribe anytime via email footer or your account
3. Right to Correct
Update name, address & profile details in your dashboard
Need help editing something? → Contact us, we’ll fix it within 3 business days
🛡 How We Protect Your Data
🔒 Encryption & Security
All personal + payment data uses SSL/TLS encryption
Stored securely on encrypted servers
👩💻 Restricted Access
Only authorized staff can access your data
Every team member signs a confidentiality agreement
🚨 Data Breach Response
If a breach happens:
We isolate affected systems immediately
Notify you quickly
Work with security experts to investigate & fix it
🤝 Third‑Party Providers
Any partner (e.g., payment processors, shipping companies) must follow strict data protection standards.
🔄 Policy Updates & External Links
We’ll notify you 30 days before major policy changes.
If you click an external link, their privacy policy applies. We’ll make it clear when you’re leaving Alongpaw.
📩 Contact Us
Questions about this policy or your data?
Email: support@alongpaw.com
By using our website, you agree to this Privacy Policy.